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FREQUENTLY ASKED QUESTIONS (FAQs)
TOP QUESTIONS
BEFORE YOU BOOK
BOOK AND MANAGE YOUR CABIN
PRE-CRUISE DETAILS & TRAVEL PLANS
ONCE ONBOARD
ACCESSIBILITY
2026 CRUISE ITINERARY
You will receive your Booking Number approximately 45-60 days prior to sailing and it will be posted in your Good News CruiseTM account for your convenience. With your HAL booking number, you will need to go to hollandamerica.com to complete the check-in online process no later than 72 hours prior to the cruise and download the Navigator App on your phone or tablet. Not only will your mobile boarding pass be available there, but you can also manage premium dining, spa and shore excursion reservations, review deck plans and read more information regarding your account with Holland America.
Per Holland America Line, all guests must check in online. You will be sent a unique booking number approximately 45-60 days before the cruise. Once you have this, log in to hollandamerica.com to check in online. After you complete your online check-in, all guests must accept the Passage Contract and Risk Acknowledgment forms and complete the online check-in at least 72 hours before embarkation. Your boarding pass and your check-in time will be available on the Navigator App.
Once you are issued your HAL Booking Number (approximately 45-60 days prior to sailing) and check-in online, there will be a button to print your boarding pass and luggage tags. Please note, you cannot print your boarding passes until you check in online through HAL. You can also access your boarding pass after checking in online by downloading the Navigator App. More information on how to download and use the app can be found here.
We will provide you with your HAL booking number for use with the cruise line about 45-60 days prior to sailing. That number will allow you to complete your online check-in, as well as reserve other options, such as shore excursions, restaurant reservations, spa appointments, and purchase internet, drink packages, etc.
We highly recommend arriving to Florida the night prior to the cruise and staying in a hotel in the Ft. Lauderdale/Miami area. We offer a Pre-Night package which not only provides the comfort of arriving the day prior but also includes dinner and a presentation from a well-known speaker. More information will be provided in the coming months.
If you cannot make it on the day prior to the cruise, we suggest you arrive at the ship no later than 1:00 PM. Please select a flight that allows plenty of time to de-plane, gather luggage, drive to the ship terminal, and check-in at the ship terminal. At the conclusion of the cruise, we suggest you select a flight that leaves no earlier than 11:30 am from Ft. Lauderdale International Airport and 12:30 pm from Miami International Airport.
It is your responsibility to arrive at the ship in time for the departure and to secure your transportation at the end of your cruise.
Port Everglades offers on-site covered and uncovered parking. Please follow the signs to the midport garage.
Handicap parking is complimentary only if there are ADA modifications done to the vehicle such as hand controls, extended pedals, wheelchair ramp, etc. Also, 100% Disabled Veterans with ADA license placards will receive complimentary parking.
For more information, visit their website here.
We typically post the departure terminal approximately six weeks before the sailing. Please check back on our website on or around six weeks before sailing or look out for an email prior to departure for further instructions. Check for signs at the terminal entrance to confirm the ship's location on embarkment day to confirm the ship’s location the day of.
The 2027 onboard schedule will be available around 60 days prior to sailing. In the meantime, tune in to our Facebook Page for photos and videos from previous cruises!
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